My Apple Account is showing as 'Not active'. What can I do?
I can’t logout and login on my device. They say my Apple ID is not active.
[Re-Titled by Moderator]
Earlier iPhone models
I can’t logout and login on my device. They say my Apple ID is not active.
[Re-Titled by Moderator]
Earlier iPhone models
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
you might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
If your Apple Account is Not Active, you can request access to your account here.
⇢ If your Apple Account is locked, not active, or disabled - Apple Support
Is it the same ID you used to login here?
What happens if you try to log into https://appleid.apple.com with that account?
My Apple Account is showing as 'Not active'. What can I do?