How to fix iPhone 16 Pro Max Freezing issues?

Had the same problem with iPhone 16pro. Spent 48 hours trying to download and reboot over and over. Tried everything else but finally used the restore from Mac and transfer from old phone. Still having lots of issues though. This has been a total nightmare of a transfer from iPhone 14pro to 16 pro. Apple should be ashamed of what a horrible user experience this has been for so many especially when they are charging such a ridiculous price for the new iPhone pro. Far from a pro experience. Really have gone downhill and not even acknowledging the issue and training their staff on how to support the fix. What happened to this once proud company. This would never have happened under Job’s watch.

I had the freezing issue on the 16 pro as i was transferring data from the 15. I tried the hard reset - vol up/down and then pressing the right upper button. did not work. I also tried plugging the phone into the mac and trying to find it in "Finder". did not show up. I went to the apple store.....Problem solved the following way. First connect your phone to your Mac. Then start the hard reset process detailed above and in other emails. make sure you press a while on the right upper button until you see the Apple logo on the phone. The phone will then show up in "Finder". You will get the option to "restore" at this moment. Success in getting the phone working. I did the icloud restore vs direct phone transfer. Good luck

follow these instructions. and when ready for setup after the reset, select the iphone to iphone data transfer option. transferring from iCloud does not work and will more or less brick your phone. apple needs to fix this, but you can follow these instructions to fix on your own.

will take ~2 hours.

If the Restore screen appears on your iPhone, iPad, or iPod touch - Apple Support

Same. First it stopped during quick start after cellular then had to use iCloud to transfer. Took all day yesterday. This morning been lagging and crashing. Take a photo then it closes and pic wasn’t taken.

Was easier switching from android to apple 2yrs ago

hope this update helps

Mine is pro too and still locking, freezing, resetting, and basically not working 18 hrs after pick up. Any suggestions. Worst iPhone experience.

Im not sorry to say but, this upgrade this year has been a total pain the butt. The worst experience. Almost makes me not even want to upgrade EVER again!

How to fix my iPhone 16 pro max freezing screen?

Apple is done for. After 15 years I have 100% decided to move to android.

designed to be loved? Are u guys serious?

I had this problem. Took it to the Apple Store and they suggested reloading iOS. When I got home it started hanging and restarting again. I had set it up from an iCloud backup. I tried resetting the phone and setting it up by transferring the data from my old phone. Now it works properly.

I had this problem too. I was able to wipe my phone and start over with the phone to phone transfer via cable. And after a few hours I finally have a functioning phone. (This was typed from the new phone so you know it worked)

UPDATE: I wiped the phone (but kept the eSIM settings) and tried again, this time by transferring from my old iPhone 13 Pro Max 256GB - and it's saying that it will take only an hour! So, it's clear that restoring from iCloud is NOT the way to go, under any circumstances. I wish Apple had made that more clear. I was very disappointed, but glad I could figure out "the way".

I've had the same issue, my iPhone 16 pro max gets to sign in screen & just spins, 5 hours yesterday it sat there.

I've been on the phone to Sky tech support & they can't sort it out either, so I'm sending it back.

I have the same issue on my 16 Pro Max. The rep of the store said there were problems with going phone to phone that day so we did an iCloud restore. I traded in my old phone as well so I can’t pursue that route. I have an appointment at the Genius Bar today, although I’m hoping I can fix it on my own before.

this did resolve my issue.

1) plug new iphone to your mac or pc.

2) follow the instructions to restore the iPhone to factory settings (while plugged in to mac or pc, click volume up, click volume down, hold the power button until the restore screen appears).

3) click ‘restore and update’ on your mac and the iPhone will reset.

4) you may have to go through the setup again and it may fail and ask you to reset on your iphone.

5) at this point you should be good to move forward with setup, but select the data transfer option of iPhone to iPhone. ensure your two device are in proximity and everything should take 1-2 hours.