2017 Macbook pro won't connect to Samsung monitor

I have a 2017 Macbook pro on latest software update MacOS Ventura 13.7 and a Samsung monitor model number: LS24A600UCEXXY in which I'm trying to connect via USB-C to USB-C. This monitor works with my fathers 2019 Macbook pro but not mine. My 2017 macbook pro also works on my fathers monitor but not this Samsung one.


Have done literally everything suggested my Apple and Samsung and nothing has worked.



MacBook Pro 13″, macOS 13.7

Posted on Sep 20, 2024 7:24 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2024 7:09 AM

that appears to be a 2560 by 1440 display with inputs


HDMI

DiaplayPort

some sources say USB-C as well


to connect via USB-C the cable you use must be at least USB 3.1 certified, and should be shorter than 1 meter. using a charge cable instead will not work.


also, display detection is not very intuitive:

The Mac does not rely on windows-like side-loaded "Drivers" which are actually packages of resolutions and settings for a specific display. Instead, it goes straight to the immutable source -- it asks the display itself.


To get a Mac display to become active, you need the Mac to query the display, and the display to answer with its name and capabilities. Otherwise, the display will not be shown as present, and no data will be sent to the display. "No signal detected" is generated by the DISPLAY, not by the Mac.

 

This query is only sent at certain times:

• at startup

• at wake from sleep — so momentarily sleeping and waking your Mac may work

• at insertion of the Mac-end of the display-cable, provided everything on that cable is ready-to-go

• hold the Option key while you click on the (Detect Display) button that will appear in Displays preferences (from another display)

 

so try doing some of those things and see if the display comes alive.


1 reply
Question marked as Top-ranking reply

Sep 21, 2024 7:09 AM in response to ryaanfabian

that appears to be a 2560 by 1440 display with inputs


HDMI

DiaplayPort

some sources say USB-C as well


to connect via USB-C the cable you use must be at least USB 3.1 certified, and should be shorter than 1 meter. using a charge cable instead will not work.


also, display detection is not very intuitive:

The Mac does not rely on windows-like side-loaded "Drivers" which are actually packages of resolutions and settings for a specific display. Instead, it goes straight to the immutable source -- it asks the display itself.


To get a Mac display to become active, you need the Mac to query the display, and the display to answer with its name and capabilities. Otherwise, the display will not be shown as present, and no data will be sent to the display. "No signal detected" is generated by the DISPLAY, not by the Mac.

 

This query is only sent at certain times:

• at startup

• at wake from sleep — so momentarily sleeping and waking your Mac may work

• at insertion of the Mac-end of the display-cable, provided everything on that cable is ready-to-go

• hold the Option key while you click on the (Detect Display) button that will appear in Displays preferences (from another display)

 

so try doing some of those things and see if the display comes alive.


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2017 Macbook pro won't connect to Samsung monitor

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