You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't access my end to end encrypted data of icloud onto my new phone

So I got the new iphone today, after not having an iphone for a while. I made sure my icloud was all updated and it had me use my previous iphone password to fully access my icloud. I typed my password, however, it kept saying it was incorrect, even though I knew that was the password. I kept trying and looked for ways to try and fix it. I saw something about removing the old phone off of my account and trying again, however, when I input my new password to access the end to end encrypted data it just says delete past icloud data to continue using icloud. Now I obviously don't want to get rid of my old messages and photos, so is there any way I can fix this or did I mess up by deleting my old phone off my account?

iPhone 16, iOS 18

Posted on Sep 20, 2024 9:54 PM

Reply
1 reply

Can't access my end to end encrypted data of icloud onto my new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.