How can I fix disabled Face ID?

my Face ID is disabel


[Re-Titled by Moderator]

iPhone 11 Pro Max, 17

Posted on Sep 21, 2024 3:56 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2024 4:01 AM

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Sep 21, 2024 4:01 AM in response to dilinda

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


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How can I fix disabled Face ID?

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