This Apple Account has not yet been used in the iTunes Store.

This Apple Account has not yet been used in the iTunes Store.

iPhone XS Max, iOS 17

Posted on Sep 21, 2024 7:39 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2024 7:56 AM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free; e.g.: Sign in to your Apple Account - Apple Support

- "When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information."


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple Account - Apple Support


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.



1 reply
Question marked as Top-ranking reply

Sep 21, 2024 7:56 AM in response to jamess176

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free; e.g.: Sign in to your Apple Account - Apple Support

- "When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information."


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple Account - Apple Support


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.



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This Apple Account has not yet been used in the iTunes Store.

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