My iPhone 16 Pro Max's screen is getting scratched easily

I thought I was the only one. I’m so mad!! Not even 24 hours and 1 deep scratch and one over the island.

Every iPhone screen ever made can be scratched and every year, people come here after getting a new iPhone saying their screen scratched too easily. While the Ceramic Shield glass on iPhone (unfortunately named, in my opinion) can be scratched, it is significantly harder to break. And that is a trade off. No one has yet learned how to make glass which is harder to scratch and break at the same time.

This is why Apple installs screen protectors in-store every day and screen protectors are a multi-billion dollar business. Install a screen protector to avoid future scratches, which will likely hide whatever scratch you’ve now gotten. When I get a new iPhone, I put a screen protector on it, before I even turn it on to set it up.

Cosmetic damage is NOT covered by your warranty.

The first day of use not even in my pocket just use it scratched on the lower corner screen this “new Ceramic Shield” “50x stronger” is bs it shouldn’t scratch easier than my iPhone 12 which seen better days I’m disappointed on a $1500 phone

What we are all saying is that a screen protector is needed for the iPhone 16 pro because this screen is far easier to scratch than on previous releases of the phone. 

We will all be using screen protectors once we get replacements as well. The point people are posting here is to let Apple and others know the screen is softer than it used to be. We see this as a durability problem because we didn't need screen protectors on older iPhones and now we do. That in itself is unacceptable and we want Apple to go back towards scratch resistance so we don't need to cover our phones in cases & unnecessary layers of glass/plastic.

Exactly, the issue with me. I am looking at two iPhone 14 Pro-max and after using 2 years (including playing an action game with my nail). I wish I can send photos or video here.

As a former manufacturing engineer, I think that there is a few percentage which out below acceptable quality. Like when cut chips from large wafer, there is always something we have throw away. So to the people who are saying every new release, people are complaining. I guess they don’t think about quality. I am looking at two iPhone 14s (one work, the other I own), after two years of using I still see zero scratch. Yes I played the same game with my nails, still not scratches. I think we (who has scratches) got a sub-par yield from Apple

Ditto here. Had a 13 Pro Max for years without a screen protector and only a few mild scratches here and there, and that's with dropping the phone a few times.

Responses saying "this happens every release, people should put screen protectors, blah blah blah" are posted by people who believe screen protectors are absolutely necessary. If they were so necessary, one shouldn't have to pay the additional $65 on top of a $1,000 phone. Get off your high horse. A screen protector shouldn't be necessary for users who take care of their screens.

I have more scratch in 2 days on my 16 pro max than on my 13 pro max in 3 years.

three full days with my 16 Pro and hairline scratches on the screen already. Two years with my 14 Pro and never had any scratches on the screen during that time.

I received my iphone16 yesterday, I have only conveyed it in a soft lined jacket pocket. Already a couple of small scratches mark the screen. Not amused!

Apple is penny pinching. Can’t believe my iPhone 16 Pro Max scratched already. My previous 15 pro max was unscathed.

16 Pro Display for scratches just for 2 days. Really disappointed

I wish I would never have upgraded my 15 pro .. the 16 pro already has scratches that you can’t believe 😢

I thought it was only me. I had a 11 pro max for 5 years without one single scratch but found a hairline crack on 16 pro max within a month without even dropping. I have no idea how it just appeared