How to Fix iPhone 16 Pro Max Camera Button Issues?

I got my new iPhone 16 pro max yesterday. The camera control button (even though I have the settings properly configured to open the camera on a single press, and I did the new software update this morning) only works after pressing it twice. I want to know what’s going on in terms of bug fixes for software or if it’s a defective unit all together?


[Re-Titled By Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Sep 21, 2024 10:38 AM

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Posted on Oct 27, 2024 11:36 AM

So I have the iphone 16 ProMax. I thought my camera button wasn’t working, however, not being used to the new phone yet, I noticed a 2nd lower button on the right-hand side of my phone. I didn’t realize it because the button is inward on the phone to the touch. It is not an outward button that you can easily feel like the other buttons on the phone. With all that said, it is the lower inward button on right side of phone that opens up the Camera feature. Hope this info helps

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Oct 27, 2024 11:36 AM in response to Jenhorror

So I have the iphone 16 ProMax. I thought my camera button wasn’t working, however, not being used to the new phone yet, I noticed a 2nd lower button on the right-hand side of my phone. I didn’t realize it because the button is inward on the phone to the touch. It is not an outward button that you can easily feel like the other buttons on the phone. With all that said, it is the lower inward button on right side of phone that opens up the Camera feature. Hope this info helps

Oct 29, 2024 8:15 AM in response to Jenhorror

I used to have the same issue. After speaking with Apple support, they asked me if i have a case and screen protector on my phone. I do have both, but i never thought the issue might be from any of those, i was more concerned about the camera settings and files imported from the backup to my new 16 pro max. So basically, i was betting on that to be the issue. But clearly wasn’t the case.

I had a screen protector fitted on the first day i received the phone, from Flolab, one of the best screen protectors out there. Dropped my phone, smashed the screen protector and decided to replace it with a new matte screen protector wich i got from Amazon ( Ksleri 2 Pack Matte Screen Protector, in case anyone is interested ), instead of waiting for a couple of good days till Flolab sends a new one.

And, surprise surprise, my camera control button works flawleslly now ! No reset, nothing changed, etc. Before i removed the damaged screen protector, tried again, and i had to press twice for the camera control button to register and open the camera. Now, one press and jumps straight into camera.

So if you guys are facing the same issues, i suggest you start with your screen protector, as that’s the culprit. Don’t know how it affects the button, but obviously it does.


Nov 25, 2024 4:57 PM in response to ron1098

Have you updated to the latest iOS version just released last week? Many users are reporting the issue fixed after updating. Double check you Camera Control settings in the App. Sometimes switching it to double click and back to single click resolves the issue.


But be careful what you wish for. Some users are finding that single click is too easy and the iPhone is accidentally turning on in a pocket and now draining the battery. I tried single click for a week and switched back to double clicking this afternoon.

Dec 18, 2024 7:46 AM in response to QandA@apple$

I took it to the Apple Store; their Genius team could figure it out. Prior to that, I did a system reset and then a full reset. To my knowledge, it's a defective phone. I can use the camera button to take pictures or videos, but I cannot use the soft press whatsoever. Since I have insurance, I'm going through my mobile carrier to get the phone replaced. This phone is to new for them to tell you its a software or mechanical issue. You have warranty fight them through there


Sep 22, 2024 8:25 AM in response to Jenhorror

hello ! i have the same issue. 16 Pro Max 256 - desert , here . same probleme. sometimes working with 1 click , sometimes need to press 2 times to open the camera.but , i have saw something.last night i made a clean restart.i delete everything and i started like a new phone.everything worked flawless.after that , i upload my last back-up ... the problem return . i think it is not an harware problem.i think it is a software problem

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How to Fix iPhone 16 Pro Max Camera Button Issues?

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