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dkkerr Author

Level 1

82 points

updated to macOs Sequoia now contacts gone

I updated to macOs Sequoia 2 days ago and none of my 1000+ contacts are visible in the Contacts App. I have an iMac 5K 2020, and my contacts are fortunately on my other devices and in iCloud. After searching Apple Support and the web, the most up-to-date (Aug 28, 2024 or last month) help was on iDownloadBlog (thanks Ankur Thakur) and I tried everything suggested (eg restart, force quit, sign out of contacts on my iCloud settings & re-sign in, rename the Addressbook folder in Library and even to copy the .vcf from iCloud and paste locally.)

Nothing helped. The closest I came was when I tried pasting the copied cumulative .vcf file from iCloud, there was a greyed out or ghost of my contacts visible for a moment behind the dialogue box, but it then became a repeating "No Name" 1000+ times after clicking the blue Import button. (confusing description but the best I could do)

Any ideas? Thx

Posted on Sep 21, 2024 11:44 AM

Top-ranking reply

Ron Klein

Level 1

57 points

Posted on Sep 25, 2024 10:20 PM

Same here.

Contacts app on MacOs is non-functional after upgrading to Sequoia 15.0 on MacBook Pro M1 Max:

Zero contacts remaining on MacOs Contacts app
MacOS Contacts app crashes every time I try to add a new contact to On My Mac (via app)
MacOS Contacts app crashes every time I try to add a new contact to iCloud (via app)

Other devices all Ok (no issues).

All contacts are still on iCloud, and still syncing
All contacts are still on iPhone, and still syncing

Standard fixes failed:

Confirmed all devices signed into same iCloud account
Turned Contacts syncing on and off in System preferences (didn't work)
- Note: both with and without restarting in between turning back on
Signed out of iCloud, restarted and resigned into iCloud account (didn't work)
Removed (temporarily) AddressBook folder in Library/Application Support, restarted, had it auto-recreate (didn't work)
- NOTE: In the Sources folder within that AddressBook folder, I can still see ALL my old contact card files (the app just doesn't want to load them).
Removed all com.apple.AddressBook files various Library folders (didn't work)
Even experimented with TimeMachine to recover all the above mentioned Library files from before MacOs 15.0 Sequoia install (no effect)

I have not yet tried to reinstall 15.0.

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52 replies

Axel Foley

Level 10

149,514 points

Nov 8, 2024 1:37 PM in response to Nick Peronti

Nick, This worked for me. I was plagued with this issue for weeks and your resolution recommendation has resolved the issue for me at this time.

dkkerr, I think we have a viable solution presented by Nick.

Axel F.

plsemail

Level 1

8 points

Oct 2, 2024 8:20 AM in response to dkkerr

Yes, my contacts, phone #s and names in messaging are not synching betweenn Apple OSX Sequoia on an Apple M2 Mini and an updated Iphone. Apple needs to fix the synching

dkkerr Author

Level 1

82 points

Oct 16, 2024 7:55 AM in response to dkkerr

bikinijack, thanks for your sharing. Even if your observations of what might be in store for future development has been removed for Apple policy reasons, I appreciate your insight.

AlWeir

Level 4

2,773 points

Oct 18, 2024 5:03 PM in response to Axel Foley

I wonder if there is a Contacts in Macintosh HD/System/Library/CoreServices

dkkerr Author

Level 1

82 points

Oct 29, 2024 5:01 PM in response to Axel Foley

Agree, Axel. This is not a sync-ing problem.

99ramon

Level 1

8 points

Oct 29, 2024 8:35 PM in response to jp_leif

15.1 update did nothing. Same problem with no contacts

187

Level 1

16 points

Nov 8, 2024 11:20 AM in response to dkkerr

I'm having the same issue with my Contacts App on my Macbook Air 2022 M2 running 15.1. I attempt to create a new contact and it kicks me out. How sad Apple isn't responding...

updated to macOs Sequoia now contacts gone