Level 1

94 points

updated to macOs Sequoia now contacts gone

I updated to macOs Sequoia 2 days ago and none of my 1000+ contacts are visible in the Contacts App. I have an iMac 5K 2020, and my contacts are fortunately on my other devices and in iCloud. After searching Apple Support and the web, the most up-to-date (Aug 28, 2024 or last month) help was on iDownloadBlog (thanks Ankur Thakur) and I tried everything suggested (eg restart, force quit, sign out of contacts on my iCloud settings & re-sign in, rename the Addressbook folder in Library and even to copy the .vcf from iCloud and paste locally.)

Nothing helped. The closest I came was when I tried pasting the copied cumulative .vcf file from iCloud, there was a greyed out or ghost of my contacts visible for a moment behind the dialogue box, but it then became a repeating "No Name" 1000+ times after clicking the blue Import button. (confusing description but the best I could do)

Any ideas? Thx

Posted on Sep 21, 2024 11:44 AM

Top-ranking reply

DhaveYorke

Level 1

26 points

Posted on Sep 24, 2024 2:26 PM

I spent 1 hr with Apple support. Nothing worked, btw they were not aware of this issue. Don't know if it might help, but when we tried creating another user (with admin privilege) on the same Mac and connected it to my iCloud account the contacts synced 🤯

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77 replies

Axel Foley

Level 10

150,972 points

Nov 8, 2024 1:37 PM in response to Nick Peronti

Nick, This worked for me. I was plagued with this issue for weeks and your resolution recommendation has resolved the issue for me at this time.

dkkerr, I think we have a viable solution presented by Nick.

Axel F.

jp_leif

Level 1

95 points

Nov 9, 2024 2:25 AM in response to Nick Peronti

Thanks a lot! It works. I had some trouble because of my German system. The only folder I found was on called Contact. So if you are on another system language, look for the right name ;-) Beside the addressBook, I had com.apple.PeopleViewService and com.apple.PeopleViewService.PeopleWidget-macOS with the name "Contacts/Kontakte". currently the are not rebuild. Not sure if that will happen, when starting another app. Thanks again!

dkkerr Author

Level 1

94 points

Nov 9, 2024 10:31 AM in response to Nick Peronti

Nick Peronti, thank you so very much! I am so grateful that you found this fix. My Contact app is now working.

Axel Foley, jp_leif, Ron Klein, OCMG, bikinijack and others, it was great to work with you all. “Rock On”

Kwaze

Level 1

9 points

Nov 9, 2024 6:28 PM in response to Kwaze

How long did you have to wait for this to work? I did everything and my contacts look the same.

EDIT: So I got most of my contacts back, I'm just missing 40 contacts and my smart lists are not showing up

Sep 23, 2024 8:39 AM in response to dkkerr

Same issue here. Mentions are starting to crop up on X (Twitter) as well.

Sep 24, 2024 8:05 AM in response to dkkerr

I have the same issue (Macbook Pro M1 Max). Luckily they still exist on my iPad + iPhone – and also on iCloud.com.

But not on my Mac. Not sure what to do....

plsemail

Level 1

8 points

Oct 2, 2024 8:20 AM in response to dkkerr

Yes, my contacts, phone #s and names in messaging are not synching betweenn Apple OSX Sequoia on an Apple M2 Mini and an updated Iphone. Apple needs to fix the synching

Oct 4, 2024 8:50 AM in response to OCMG

Same here. I installed 15.0.1 but still no contacts on my Mac.

dkkerr Author

Level 1

94 points

Oct 16, 2024 7:55 AM in response to dkkerr

bikinijack, thanks for your sharing. Even if your observations of what might be in store for future development has been removed for Apple policy reasons, I appreciate your insight.

AlWeir

Level 5

4,971 points

Oct 18, 2024 5:03 PM in response to Axel Foley

I wonder if there is a Contacts in Macintosh HD/System/Library/CoreServices

OCMG

Level 1

64 points

Oct 29, 2024 1:59 PM in response to dkkerr

Same for me today on Sequoia 15.1 (24B83) on my 2023 Mac Mini (M2 Pro). I will also try AppleCare and see what they say now.

Oct 29, 2024 2:14 PM in response to AlWeir

None of these Apple recommendations work with this current issue.

dkkerr Author

Level 1

94 points

Oct 29, 2024 5:01 PM in response to Axel Foley

Agree, Axel. This is not a sync-ing problem.

99ramon

Level 1

8 points

Oct 29, 2024 8:35 PM in response to jp_leif

15.1 update did nothing. Same problem with no contacts

AlWeir

Level 5

4,971 points

Oct 31, 2024 6:22 AM in response to jp_leif

Thought it might work. It's a Apple problem that they have figure out.

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updated to macOs Sequoia now contacts gone