You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing profile photo in iOS and ipadOS App store

Since I updated my devices to iOS 17 my profile picture on the App Store has disappeared leaving only that sad blue icon at the top right. I had this problem in the past even on Mac but when I updated to Sonoma it came back. Now that I have updated to iOS 18 on iPhone and iPad the situation has not changed, the avatar has not yet returned and has disappeared again, after updating to sequoia, even on Mac. I use two different accounts, one for iCloud and one for Apps and music. Can someone help me solve the problem? I specify that my photo appears without problems in the settings, in my contact card, etc., and also on old devices such as iPhone 6s, iPhone SE that cannot be updated to iOS 17 or later.

iPhone 14 Pro Max, iOS 18

Posted on Sep 22, 2024 2:24 AM

Reply

There are no replies.

Missing profile photo in iOS and ipadOS App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.