Unable to share photos post iOS 18 update on my iPhone 15 Pro Max

I had the same issue. Make sure in the drone controller you are set to the correct time zone. Im a truck driver and cross time zones, every time I did I got this error. I manually change it, restart drone and controller and it works as it should. Frustrating that it doesn’t work automatically.

update: I've been playing around with the problem some more and I've discovered the following:

Trackable Issues

The problem exists when the timezone of photos from select sources are adjusted.

The problem exists when the time of photos from select sources are adjusted.

Semantics: by "share/export", what is meant is the following. "Share" refers to the built-in share function. "Export" refers to the ability to drag the photo onto the desktop to treat it as a file.

The test performed was this:

Part I

A1. Import a selection of photos. (Sony Cameras, Nikon Cameras, Canon Camera, DJI Camera, iPhone Cameras, Android Cameras)

A2. Check to see if I can share/export all of these files that have not received any modifications.

Results

All Sources: Success

Part II

B1. Adjust the timezone for a single photo taken from each source.

B2. Check to see if I can share/export these modified files.

Results

Nikon A: Success

Nikon B: Failure (Model: Z-30)

Canon: Success

Panasonic: Failure (Model: DC-G9)

DJI: Success

Sony A: Success

Sony B: Failure (Model: Rx100m3)

All phones (both android and iPhone): Success

Part III

C1. Adjust the time on a different selection of photos from each source, without adjusting the timezone. (adjusting the the time by five minutes.)

C2. Check to see if I can share/export these modified files.

Results

Nikon A: Success

Nikon B: Failure (Model: Z-30)

Canon: Success

Panasonic: Failure (Model:  DC-G9)

DJI: Success

Sony A: Success

Sony B: Failure (Model: Rx100m3)

All phones (both android and iPhone): Success

Observation

Photos taken by certain cameras, when the time and/or timezone is adjusted, causes the Photos App to no longer be able to share/export said photos. The ability for these photos to be uploaded to iCloud is not affect. Results are the same across devices once the files are in iCloud. (share/export functionality is the same on iPhone as it is on the Mac where the files were uploaded. If I cannot share/export on the Mac, then I am unable to share/export on iPhone. If I am able on the Mac, then I am able on iPhone.)

Kooky Workaround

Oddly enough, if any of these modified images are "cropped" without actually doing anything to them, then the program is thereafter able to recognize that the photo does exists, and is only then able to share/export it.

I spent a few hours on this; I hope this can help lead to a solution in the chambers of the engineering department. I would reaaaaaaaaally like to see this issue get fixed... Thanks!

-Affected Consumer

Hi folks, I've posted here before looking deeper into this problem, and as one suggested, I did reach out to Apple (without response from them 🙃). Anyway, I'VE DISCOVERED THE ULTIMATE FIX TO THIS ISSUE. Select all photos and hit the rotate button. (It will take the program maybe 20 minutes to process this request depending on how many thousands of photos you have. The program will also crash once it's done; but when you reopen Photos, all the photos will be rotated.) Finally, "select all" again, and [option]/rotate back to their original orientation. (The program will take another 20 minutes and another crash to process this; but once you reopen,) the Photos app will now be able to share/export all files like normal. (Hooray!)

[Edited by Moderator]

You could use the "Support" link on this page (shown at the bottom left of this page in my browser) if you want to work with somebody to resolve your issue, or you could use the one-way feedback portal (Feedback - Photos - Apple) if you just want to report it.

Same issue here. The photos are in my "Photos" App Library but I can't do anything with them. I can't send, export to a file, or attach them to anything. If I use my laptop and export them to the desktop, and re-import, then they behave normally.

I went to photos , then clicked on the picture I wanted to send then I clicked edit photo, changed the picture filter to vivid and saved it and then it let me send that picture

That is the only way that it let me send saved DJI photo's.

mavic 3 pro

Thank you. This worked. But I did a less obvious edit. Just slightly changed one of the sliders and copied the edits. Pasted the edits to the whole photo album and everything is shareable now. Good tip

I've been having the same issue with one of my cameras, and it turns out for me that adjusting the timezone in the photos app to align my camera's photos with my phone's photos, does in fact destroy the app's ability to share those photos. Oddly enough, this isn't the case with every camera I've taken photos with where I manually adjusted the timezone for in the photos app — just one of my cameras. I'm not quire sure what I'll do about this. Apple's latest version of the photos app is broken, and I really don't feel like adjusting some many thousands of photos to my home timezone since the times are strictly incorrect at that point. (Keeping the correct time and locations for all of my photos has been very important to me. I would deeply appriciate if apple would address this issue, since I'm no long able to share many-many photos I've taken)

[Edited by Moderator]

Same issue with my DJI mini 3 pro drone and iPhone 14 pro running iOS 18.

Also having this issue on 16pro and DJI Mini Pro 4. Can’t share DJI JPEG images or upload them to a photo print sight like London Drugs Photo lab or Posterjack. 😡

I’m also getting this issue before I updated to the new iOS update on my iPhone 16 Pro Max. I had the iPhone 14 Pro Max and I never had this issue until I got the 16 Pro Max.

Same issue here. Mavic 3. Quick Transfer works great, but can’t send by iMessage.

I’m having the same exact issue on my 14 pro from DJI Mini Pro 4

I downloaded the new update for the RC2 controller firmware and it seems to have fixed the problem.

I have the same issue. Certain photos from DJI Mavic 3 & 3E can share but most cannot. Don’t know what to do.