How can I cancel a subscription I did not authorize on the App Store?

Never did I authorize this subscription or payments. Please cancel and refund thank you


[Re-Titled by Moderator]

iPhone 15

Posted on Sep 23, 2024 5:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2024 6:09 PM

Don't forget to cancel the subscription if it was made in the app:

If you want to cancel a subscription from Apple - Apple Support


If you do not find the subscription or the charge to request a refund then the purchase was made with the developer directly using their website. Apple has no control over subscriptions that were started on any website as that bypasses Apple's ability to manage the subscription. If you clicked a link in a Social Media post or website advertisement, then you are dealing with the company directly and it does not involve Apple.


If the Star App that you are talking about is Astroline, then they provide instructions on cancelling and their refund policy here:

https://sub.astroline.today/gototop/money-back-policy

2 replies
Question marked as Top-ranking reply

Sep 23, 2024 6:09 PM in response to 10cheri12

Don't forget to cancel the subscription if it was made in the app:

If you want to cancel a subscription from Apple - Apple Support


If you do not find the subscription or the charge to request a refund then the purchase was made with the developer directly using their website. Apple has no control over subscriptions that were started on any website as that bypasses Apple's ability to manage the subscription. If you clicked a link in a Social Media post or website advertisement, then you are dealing with the company directly and it does not involve Apple.


If the Star App that you are talking about is Astroline, then they provide instructions on cancelling and their refund policy here:

https://sub.astroline.today/gototop/money-back-policy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I cancel a subscription I did not authorize on the App Store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.