Why my credit card is not working in Apple Pay

My ENBD credit card is not working in my Apple Pay I contacted in bank they said the problem was Apple said

iPhone 15 Pro Max, iOS 18

Posted on Sep 24, 2024 2:10 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2024 12:50 PM

If it’s only one card, it’s a bank issue. Apple is not a bank and does not approve/decline cards or verify your information. All the data Apple has is encrypted, and won’t be able to assist with why your card is not being added to Apple Wallet.


It may not be just the bank, but can also be the Payment Network Operator (Visa, Mastercard, American Express, etc.). Your bank can open a support ticket with the PNO and find out why they are declining your card/account.

6 replies
Question marked as Top-ranking reply

Sep 24, 2024 12:50 PM in response to fayas789

If it’s only one card, it’s a bank issue. Apple is not a bank and does not approve/decline cards or verify your information. All the data Apple has is encrypted, and won’t be able to assist with why your card is not being added to Apple Wallet.


It may not be just the bank, but can also be the Payment Network Operator (Visa, Mastercard, American Express, etc.). Your bank can open a support ticket with the PNO and find out why they are declining your card/account.

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Why my credit card is not working in Apple Pay

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