Face ID is not working after the latest update on iPhone 11

Hello ~Click on below and work through each step again if necessary.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If no joy you may need to set up an appointment to rule out a hardware issue. Click on below…

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

No kidding either… thevivian.

~Katana-San~

Learn more ⇢ If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the article is without success, I recommend you take your iPhone to your nearest Apple Store or Apple Authorized Service Provider to have it taken a look at. ⚛️

⇢ Genius Bar Reservation and Apple Support Options - Apple

⇢ Find Locations - Apple

Hello~ Here are some instructions that will indeed point to a fix…

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

You likely are facing a hardware issue…get it checked. The information provided here already includes this and is correct.

~Katana-San~

New iOS version 18 has now stopped my Face ID working and can’t even reset is very disappointing 😠

same here.

thevivian wrote:

same here.

Our answers remain unchanged.

same

Me too, and Apple keeps sending us to the same instructions that we’ve all tried…

My Face ID is not working anymore since the iOS 18 update and it won’t let me reset it . What should I do? Thanks

My Face ID stopped working after update to the new iOS

iPhone XR