Airpods Pro 2 noise cancellation worse after firmware update 7A294

The active noise cancellation on (at least) the AirPods Pro 2 is much worse after firmware update 7A294, including 7A302. The noise cancellation effect seems noticeably weaker now, roughly 50-70% as effective. Qualitatively, the effect is now closer to a slightly quieter adaptive mode. Essentially, I can now practically hear everything at a reduced volume, and my Sony 1000XM5 headphones now perform much better than my AirPods Pro 2, and this wasn't the case until the firmware/iOS 18 update.


Troubleshooting steps I've tried:


  • Cleaning the AirPods and tips (gentle surfactant/alcohol wipes, Blu-Tack), although they were already clean
  • Replacing the tips (they were already pristine)
  • Changing tips and ensuring proper fit
  • Resetting the AirPods
  • Toggling all settings on and off (Off, Transparency, Adaptive, Noise Cancellation)
  • Ensuring I hadn't accidentally selected something other than the noise cancellation mode
  • Having the AirPods replaced at the Apple Store


None of the above remedied the issue.


Some examples and context:


  • I can now fully make out conversations on the train in Tokyo, which I wasn't able to do that up until a day or two ago. To wit, train announcers are now less distant and audible. I can now hear people conversing on the other side of the carriage, and at one point, I was able to make out the music leaking out of someone else’s headphones...
  • I can now make out talking heads playing at low volume on a TV in another room.
  • I can now make out external sounds when ANC and Background Sounds (Dark Noise) are active at the same time, and up until the most recent update this combination was closer to being fully isolated.
  • Background music in convenience stores is now fully present, where as prior to the update I couldn't hear a thing.
  • I now no longer bother swapping to Transparency when my girlfriend is trying to talk to me across the room, because I can hear everything she has to say while noise cancellation mode is active. In the past, having to toggle between settings was a source of annoyance for us.


The situation is particularly disappointing, as I once adored these headphones, and the degradation of the noise cancellation effect makes the AirPods Pro 2 essentially more annoying than anything else.

iPhone 15 Pro

Posted on Sep 25, 2024 4:53 AM

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Posted on Nov 10, 2024 3:30 PM

If I’m not mistaken, I may have found a workaround for this. I believe I’ve identified a bug in the “adaptive audio” feature with the Generation 2 Pros. Although your adaptive audio feature may be disabled, go into settings and tap on your AirPod Pro 2 set. Then scroll down to audio and then select adaptive audio. After that, set it to “less noise” so that you’ve basically got nothing coming in. I don’t know if this is the exact sequence involved (I went through soooooooooo many different settings last night), but after I did that it completely drowned everything out (finally!!!!!) Even as I’m sitting here typing this, it would have already started letting more noise in at this point. There would be certain sounds that it would try to drown out (heat, fans, humidifiers), and while doing so, it sounded like I was on the freeway with my car window rolled down. Not anymore!!! Works well now 🤩

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214 replies

Mar 15, 2025 12:49 PM in response to Pheidl

It's super annoying. For some time I didn't know if I'm getting mad or the ANC is really worse. I hate auto updates even more now.


I wouldn't be surprised if Apple did it on purpose to make us buy Airpods pro 3 this year.


It's outrageous that 700 people have the same problem and no one from Apple addressed this issue. But they often answer silly simple questions.


It was the main reason I bought these headphones :(


BTW, I'm on iOS 16 so it DEFINITELY isn't related to iOS 18, but to the ****** auto updates

Aug 11, 2025 12:36 AM in response to Pheidl

I went to an Apple Store and talked with a "genius", he did a diagnostic and the response was that both ambient mics, that give the feedback for noise cancellation, are not working. So if I want both buds replaced I have to pay 100 € each.

Two things are strange to me: the noice cancellation is working, I hear it's working, but it's not working well, so the answer is that mics are working bad, but are working. It means they are not broken I suppose, and how can be an hardware issue that makes them work but work bad. The second is that it's so strange that both are not working well, it's like to say that I'm running with my car on a clean road and both tires puncture. What do you think, am I wrong?

Sep 25, 2024 1:13 PM in response to Pheidl

I am experiencing the same issue!

After iOS 18 update my noice canceling is weaker! I am pretty sure thet Apple reduce the noice canceling at least by 30%-50% and i dont know the reason!

i had the best earpods in the market and now its like a usual earpods. You cannot understand a lot of difference between transparency and Noice canceling! Its frustrating!

what is going on Apple? Will this problem solved anytime soon?

Sep 30, 2024 4:12 AM in response to Pheidl

I was on a train yesterday and could hear everything. It’s almost completely pointless having noise cancelling turned on.


I’m sat here writing this, listening to the radio as someone sat at a table 2 metres away and I can hear everything they are saying to each other.


Prior to iOS 18 the noise cancelling was decent on these same earphones.


I hope apple fixes this.

Oct 3, 2024 4:28 PM in response to Pheidl

Same here. It's so frustrating because I am a guitarist of a rock band, and I use my AirPods Pro as ear protection in loud shows. It used to have the perfect amount of noise reduction in adaptive mode. Now, even in noise reduction mode, I can hear much more noise than in adaptive mode. I was so happy to have found the perfect protection for my ears, and now Apple took this out of me.




Oct 8, 2024 12:55 AM in response to Pheidl

It happened to me that someone was calling my friend in a large room and I had the permeability mode on my AirPods pro 2. I had the music completely turned down.. And suddenly I hear as if someone was calling me who was calling her.. Loud and completely clear and I was about 10 meters away from her. She had no idea and I could hear her call beautifully and she didn't have a handsfree..

Oct 10, 2024 8:30 AM in response to Pheidl

Same here. Great noise cancellation previously, now basically no noise cancellation. I use them in a noisy office setting and can hear every outside conversation, HVAC noise, etc. as if I didn't have AirPods in my ears at all. I loved these AirPods when I got them 6 months ago, now not sure that they're worth even keeping at this point.

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Airpods Pro 2 noise cancellation worse after firmware update 7A294

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