Can not upgrade or redownload free apps.

I have free apps that are needing upgrades or to be redownloaded. Since I don’t have a payment method set up, it will not allow me to upgrade or redownload apps that are free. Why?

iPhone 11, iOS 17

Posted on Sep 26, 2024 4:09 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2024 4:21 PM

Because a valid payment method is required to download/update apps. It makes no difference if it is a free app. See step 2 here:

If you can’t download or update apps on your iPhone or iPad - Apple Support


If you have a previous charge that has not been paid for due to a billing problem, then that will need to be paid first. You will not be able to use the App Store or update apps if you owe money from a previous purchase/subscription.


You can check your account balance here:

Check your Apple Account balance - Apple Support


And view your Purchase History here:

View your purchase history for the App Store and other Apple media services - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 26, 2024 4:21 PM in response to Candy0924

Because a valid payment method is required to download/update apps. It makes no difference if it is a free app. See step 2 here:

If you can’t download or update apps on your iPhone or iPad - Apple Support


If you have a previous charge that has not been paid for due to a billing problem, then that will need to be paid first. You will not be able to use the App Store or update apps if you owe money from a previous purchase/subscription.


You can check your account balance here:

Check your Apple Account balance - Apple Support


And view your Purchase History here:

View your purchase history for the App Store and other Apple media services - Apple Support

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Can not upgrade or redownload free apps.

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