Amount-charged problem

Dear apple. I already unsubscribed the premium of Apple Music before its expiration but it still charged the same amount as I used to pay from my own bank. I hope you be checking this for me, thank you.

iPhone 11 Pro Max, iOS 18

Posted on Sep 27, 2024 7:45 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2024 7:58 AM

You're not communicating with Apple when you post in the Community. Apple does not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share. So no one here has any access to your account or purchase history. You will need to contact Apple Support for assistance:


Subscriptions and Billing - Official Apple Support


Regards.

1 reply
Question marked as Top-ranking reply

Sep 27, 2024 7:58 AM in response to hitz789

You're not communicating with Apple when you post in the Community. Apple does not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share. So no one here has any access to your account or purchase history. You will need to contact Apple Support for assistance:


Subscriptions and Billing - Official Apple Support


Regards.

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Amount-charged problem

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