iPad mail app no longer suggested a move to folder

Question

roy2025 Author

Level 1

51 points

iPad mail app no longer suggested a move to folder

the below issue was fixed after iOS 17.1 but with iOS 18, the smart move to folder location suggestion in the mail app is gone again.

Up until iOS 17, my iPhone and my iPad would remember folders of frequently-moved messages from a known sender. Swipe right on a message and you’d see a folder suggested that was commonly used for that sender.

As of iOS 17, Mail no longer seems to remember previously-used folders, forcing me to navigate through all my folders to find the folder I want to move the message into. Every time.

iPad Pro, iPadOS 18

Posted on Sep 27, 2024 10:32 AM

Reply

Answer 1

roy2025 Author

Level 1

51 points

Sep 28, 2024 2:21 AM in response to sky_ninja

Hi, please then contact apple support, ask for senior advisor and have them create a case. Then provide the information they request so they can get that information to the engineers to fix,

it like a nightmare all over again, as this happened almost a year ago and apple fixed when they released iOS 17.1 .

so if you can contact support to start a case.

thanks

Reply

Answer 2

Sep 27, 2024 10:44 PM in response to roy2025

This is also the case for the iPhone 14 Pro Max. The "move to" frequently used suggestion is gone.

Reply