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Why does my MAC continue to say I cannot log off or shut down because "software is being installed" but does not show me what software is being installed for almost 2 weeks now?
[Re-Titled by Moderator]
MacBook Air 13″, macOS 12.7
Power down holding power button in, then...
Start with this if M1, M2, or M3 Mac...
On your Mac, choose Apple menu > Shut Down.
Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
Press and hold the power button on your Mac until “Loading startup options” appears.
Select a volume.
Press and hold the Shift key, then click Continue in Safe Mode.
The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.
Does the problem occur in Safe Mode?
Restart normally.
Start with this if IntelMac...
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
Why is my Mac stuck on a software installation and doesn't let me to log off or shutdown?
