You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Pat Gillin
Pat Gillin Author
User level: Level 1
24 points

iPhone XR transferring data to new iPhone 16 for over 3 hours..

Should I exit and start over as it started transferring on the SOSinformation page when I hit continue.

iPhone XR, 18

Posted on Sep 28, 2024 10:46 AM

Reply
1 reply
User profile for user: 6x6
6x6
User level: Level 6
15,368 points

Sep 28, 2024 11:06 AM in response to Pat Gillin

Some users have encountered a transfer problem if the new iPhone updates iOS during the transfer.


If this is your case, stop the update and configure your iPhone as a new iPhone, i.e. without transferring data. This will allow you to update iOS.


To stop the update, force restart the iPhone:


  • Press quickly the volume+ button.
  • Press quickly the volume- button.
  • Press and hold the side button until the Apple logo appears. It can take up to 20 seconds.


Once the update is done, erase the iPhone (Settings > General > Transfer or Reset iPhone and tap Erase Content and Settings) then configure it again, this time by transferring data with Quick Start.

Reply

iPhone XR transferring data to new iPhone 16 for over 3 hours..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up