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Pat Gillin Author

Level 1

24 points

iPhone XR transferring data to new iPhone 16 for over 3 hours..

Should I exit and start over as it started transferring on the SOSinformation page when I hit continue.

iPhone XR, 18

Posted on Sep 28, 2024 10:46 AM

Top-ranking reply

6x6

Level 7

26,787 points

Posted on Sep 28, 2024 11:06 AM

Some users have encountered a transfer problem if the new iPhone updates iOS during the transfer.

If this is your case, stop the update and configure your iPhone as a new iPhone, i.e. without transferring data. This will allow you to update iOS.

To stop the update, force restart the iPhone:

Press quickly the volume+ button.
Press quickly the volume- button.
Press and hold the side button until the Apple logo appears. It can take up to 20 seconds.

Once the update is done, erase the iPhone (Settings > General > Transfer or Reset iPhone and tap Erase Content and Settings) then configure it again, this time by transferring data with Quick Start.

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iPhone XR transferring data to new iPhone 16 for over 3 hours..

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