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Trying to do an in app purchase and getting an error

I am trying to purchase a monthly subscription on an app. When i click to do this i keep getting an error stating “oops products have not been loaded from iTunes Store..please try again”


is this an error with the app itself or the App Store?

is there any way to fix this?

I’ve tried on my phone and my iPad . I’ve deleted and reinstalled the app.

Posted on Sep 28, 2024 6:50 PM

Reply
1 reply

Sep 29, 2024 5:27 AM in response to Wren28

I have no idea what the app is actually doing. If you are getting something from the iTunes Store then you use Apple's own app to do that.


"Oops" does not sound like something Apple would use so I presume this is not an Apple app. In that case, contact the developer about any issues with the app. Click on this link to learn how to contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support


Trying to do an in app purchase and getting an error

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