Issues with Access Permissions when Installing Plugins via Native Access and UA Connect on mac OS Sonoma

The macOS Sonoma security system is preventing me from installing music software using helper tools. I’ve granted all the necessary permissions, but the system continues to request access to components that are already enabled. This issue specifically occurs when trying to install Native Instruments plugins via Native Access and Universal Audio plugins via UA Connect.


The error message for Native Instruments reads: "Installation Failed: You may need to grant full disk access to Native Access and the Daemon." Despite following all instructions, the system keeps prompting for access.


For UAD, I receive the message: "UA Cloud Helper is trying to install a new helper tool. To allow this, enter your password." After entering my password, I get the error: "Software installation issue, please try again."


Previously, I was able to install UAD plugins using a DMG installer without UA Connect, which leads me to believe the problem may be related to permissions not being properly granted to the helper applications.


I have followed all the steps provided by the tech support teams of both companies, including fully uninstalling all tools and plugin components, reinstalling Sonoma, and trying the installations again. However, I’m still encountering the same errors.


My last hope is to get some help from the community or Apple representatives here on this forum. Has anyone else experienced this issue, and what could be causing it?



[Edited by Moderator]



MacBook Pro 14″, macOS 14.7

Posted on Sep 29, 2024 3:18 AM

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Issues with Access Permissions when Installing Plugins via Native Access and UA Connect on mac OS Sonoma

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