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iPhone 11 in recovery mode unable to update or restore.

I have an iPhone 11 that I plugged in last night. In the morning it wouldn't turn on and began boot looping anytime I tried to. After a bit of boot looping it enters recovery mode.


I tried using my macbook to update and restore it multiple times. And every time it gets to the "Preparing your iPhone" stage it exits recovery mode, disconnects from the USB connection, boot loops a couple times, and re-enters recovery mode (while still being disconnected from the USB). This behavior happens for both updating and restoring the iPhone all while still being plugged into the macbook.


The reason I know it's the iPhone disconnecting and not my USB connection is it has stayed connected to the mac for long periods of time while I researched this problem. And anytime I start a recovery process, sure enough it disconnects and throws a 4013 error.


Any help on this issue would be greatly appreciated.

iPhone 11

Posted on Sep 29, 2024 4:13 PM

Reply
3 replies

Sep 29, 2024 5:10 PM in response to KiltedTim

Thanks for the reply. I already found this article during my web surfing and it wasn't of much help. The 4013 error is thrown when the phone disconnects during the update or restore. So I'm wanting to know why it keeps disconnecting and if there is a way to make it not do so during the recovery process.


Thanks for the reply anyway though!

iPhone 11 in recovery mode unable to update or restore.

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