Apple Pay has suddenly stopped working apple. The cards are all loaded properly, Apple Pay account is active and working normal, but when I double click the side of my iPhone, it brings the cards up, but then it doesn't register the EFTPOS machine and the payment won't go through.
Any insights, or ways I can resolve this?
[Re-Titled by Moderator]
iPhone 13, iOS 18
If you’re using a case, you can try removing the case. But the next step in troubleshooting the issue is to call Apple Support and request remote diagnostics and pay particular attention to the NFC module. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
You’re also welcome to make a Genius Bar appointment at a nearby Apple Retail Store if it’s more convenient.
If you’re using a case, you can try removing the case. But the next step in troubleshooting the issue is to call Apple Support and request remote diagnostics and pay particular attention to the NFC module. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
You’re also welcome to make a Genius Bar appointment at a nearby Apple Retail Store if it’s more convenient.
How many merchants have you tried your iPhone at? Which iPhone model and version iOS are you using?
I have tried many different merchants, at least 10. And many places that I’ve used my Apple Pay at successfully before.
I am using an iPhone 13 and my IOS is up to date
Apple Pay has suddenly stopped working on my iPhone
