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Mail: unable to verify account name or password

Hello,


A couple of days ago out of nowhere a problem started with my mail app/account on my MacBook. It said it was offline and I needed to fill in my password but it kept saying 'unable to verify account name or password'. I deleted my email account to re-add it but the same problem keeps popping up. I changed my mail password, didn't work. I checked my Keychain access passwords (even though I manually entered it), it was correct and didn't work. I updated my MacBook to macOS Sonoma, didn't work.


Please help me.

MacBook Air 13″, macOS 14.7

Posted on Sep 30, 2024 5:27 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2024 3:02 PM

Hey razmee209

, thats a copout. Thanks for nothing.

2 replies

Sep 30, 2024 9:45 AM in response to daniek288

daniek288 wrote:

Hello,

A couple of days ago out of nowhere a problem started with my mail app/account on my MacBook. It said it was offline and I needed to fill in my password but it kept saying 'unable to verify account name or password'. I deleted my email account to re-add it but the same problem keeps popping up. I changed my mail password, didn't work. I checked my Keychain access passwords (even though I manually entered it), it was correct and didn't work. I updated my MacBook to macOS Sonoma, didn't work.

Please help me.

contact Microsoft support

Mail: unable to verify account name or password

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