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IOS 18 Update Makes it Difficult to Text

I just updated my phone to IOS 18 and everything has been fine, but my mom has an Android phone and my phone doesn't let me text her cell phone number. She has an iPhone 15 as her work phone and whenever I text her cell phone number it automatically corrects to her work phone number even though I have deleted and blocked her work number multiple times. Whenever I text her cell phone number the messages send green because it is an Android, but then she will text me back saying I am texting her work phone. This problem is recent because the first couple of days after I updated my phone to IOS 18 it was working fine, I don't know what happened.

iPhone 13, iOS 18

Posted on Sep 30, 2024 5:34 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2024 2:01 PM

I have tried EVERYTHING suggested to resolve this issue and I’m still unable to text my husband (android). It has to do with the recent update! Prior to the IOS 18 update I had no issues texting him. Please help! This is very frustrating!!

79 replies

Oct 5, 2024 2:27 PM in response to Xxxtevicion

My husband is having a similar issue he cannot group text. If he tries to send a photo to a non-iPhone user it tells him his MMS is not turned on. We have been to the AT&T store and they updated his messaging and it still does not work, RCS is on and MMS is on. He even deleted all of his text messages and it does not work. The new update did not fix anything.

Oct 11, 2024 11:24 PM in response to lovesaturn

I just spent the whole day jumping through hoops to try to fix this with Apple support to no avail.


They had me delete the contact, create new separate contacts, have my boyfriend re-enable iMessage on the work phone (had turned this off due to prior bugs) and disable again. They even had me delete all my text messages with my boyfriend of 8 years (which I was not willing to do), but they assured me I could restore from back up and the issue would be fixed. I back up my photos elsewhere, but it's a pain to restore, so I had to pay for additional iCloud storage just to do this. I deleted the messages, tried testing the issue, and the it still persisted even with no contacts or prior messages. It would still switch between his work and personal phone, and when starting a new thread specifically to one number, it would get confused on which prior thread to include and later change it in the Messages app.


They then thought restoring could maybe fix the issue as "It does additional checks when it is loading that data in actually. It is not a direct drop in and replacement import of data." I have corp on my phone and it took hours of manual testing, backup and restore, and manual restoration to get my phone back to normal. After restore.... exactly the same. Like nothing has changed. A whole day wasted chasing what must be an internal system bug, but they were convinced that somewhere between iMessage state, contacts, or message state there was an issue we could fix by deleting my data. I even sent them this thread and they assured me that it would be fixable by me. I have to say I'm impressed by the technical expertise of the support, but disappointed by the amount of time wasted to be back in the same place. I have a call tomorrow with senior support and will update if there are any resolutions.

IOS 18 Update Makes it Difficult to Text

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