Excessive Apple ID password requests and login issues

I have used an Apple ID since 2006, but lately I am bombarded by Apple with requests to reenter the password for this Apple ID on a daily basis in all of my devices using that Apple ID for some services.


About once in 3-4 attempts to enter the password the system locks my Apple ID, forces me to respond to an email link by reentering the same password one more time, then the Apple ID is "unlocked" and I use my devices without issue until about a day later, when I have to enter the password for that same Apple ID again.


Sometimes I am asked to enter the password several times per day into the same device. Once the Apple watch asked me to enter the password 3 successive times in less than 10 minutes (which is really annoying, since entering the password on that tiny screen is time consuming and disrupts any activity I am doing at that moment).


Earlier this morning I noticed that the popup window requesting me to reenter the Apple ID password appeared on my MBP at exactly the same moment as did the same request on my iPhone (as a notification banner on my locked screen).


Has anyone else had a similar difficulty? Is there any way to make these recurrent password entry requests go away or at least be reduced in number to perhaps once every couple of days?

Posted on Sep 30, 2024 7:55 AM

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Posted on Oct 5, 2024 1:25 PM

tutlek wrote:

I appreciate your response, but do not understand it.

Could you please elaborate with an explanation and perhaps an example?

Thanks.


Email apps have one or variously more accounts configured.


Email accounts have two sets of credentials, each composed of a user and password. One set of credentials is used for sending email messages (SMTP, ESMTP), and one for receiving (POP, IMAP) messges.


It is possible that some mail app somewhere has gotten a bad set of credentials, either because the credentials were not updated to reflect an Apple Account password change. or because of a corruption.


If this arises, the mail client won’t work (for either send or for receive, or for both) for that account, but it’ll retry, and that (failing) retry can potentially get the Apple Account blocked.


These mail clients with stale or corrupted credentials can be on a seldom-used but still active computer of yours, or on a seldom-used iPad or iPhone that is still powered on and set to poll for email updates.


Apple Account credentials in Apple clients don’t usually explicitly have a user and password, but accessing an Apple email account from another or an older client can have these credentials, as can a mail client configured to access your Apple Account as a second account unrelated to the Apple Account used on that computer/device.

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Question marked as Top-ranking reply

Oct 5, 2024 1:25 PM in response to tutlek

tutlek wrote:

I appreciate your response, but do not understand it.

Could you please elaborate with an explanation and perhaps an example?

Thanks.


Email apps have one or variously more accounts configured.


Email accounts have two sets of credentials, each composed of a user and password. One set of credentials is used for sending email messages (SMTP, ESMTP), and one for receiving (POP, IMAP) messges.


It is possible that some mail app somewhere has gotten a bad set of credentials, either because the credentials were not updated to reflect an Apple Account password change. or because of a corruption.


If this arises, the mail client won’t work (for either send or for receive, or for both) for that account, but it’ll retry, and that (failing) retry can potentially get the Apple Account blocked.


These mail clients with stale or corrupted credentials can be on a seldom-used but still active computer of yours, or on a seldom-used iPad or iPhone that is still powered on and set to poll for email updates.


Apple Account credentials in Apple clients don’t usually explicitly have a user and password, but accessing an Apple email account from another or an older client can have these credentials, as can a mail client configured to access your Apple Account as a second account unrelated to the Apple Account used on that computer/device.

Oct 5, 2024 2:29 PM in response to tutlek

I was referring to a login failure of an email app email account at Apple, and using Apple credentials.


Yahoo does their own thing, and login failures at Yahoo are not reflected on an Apple Account login failure.


Which means it probably isn’t email, though here can still be some apps with those Apple credentials.


Apple also went to app-specific passwords.


But if your issue is broader than one Apple Account failure, that might mean that iCloud Keychain is somehow more generally corrupted, or might mean your network connection is encountering communications errors.


I’ve chased similar iCloud Keychain cases on two occasions (which I suspect were secondary to network errors), and the fix was to disable iCloud Keychain everywhere, wait a few minutes for it to all update, shut down everything cleanly, wait a few minutes, restart one device and enable iCloud Keychain on it, and then incrementally restart the other devices and reenabling iCloud Keychain on each.


Network errors mean a discussion with your ISP.


No, use of an old Yahoo account is itself not an issue, as I’ve been using a non-Apple domain for about as long as you have here, on an Apple Account that started out with the pre-email-syntax Apple Account.


Oct 4, 2024 5:33 PM in response to tutlek

I'm having this exact same problem. In fact, I just had to unlock my account again to sign in to post this comment. I haven't been able to find a resolution either, but am looking for one too. I tried contacting support and the person I spoke with only said that this shouldn't be happening and offered no help. I'm at a loss. I'm really hoping something replies with an answer.

Oct 5, 2024 1:50 PM in response to MrHoffman

So, the account in question is specifically a yahoo.com account, but same applies to a mac.com account.


However, the yahoo.com account is the one that I have been using since 2006 as an Apple ID and that gives me more trouble.


The yahoo password for email is different than my password for the Apple ID. There is no issue whatsoever with the mail portion of that account, the issue is the use of the yahoo.com email as an Apple ID for Apple services on my devices.


I had this setup since 2006 and there was no problem until 2024, however, last few months Apple requests constant updates and reentry of the Apple ID password for services on all my devices as described in my initial message.


So I am not sure how this has anything to do with the yahoo.com email password, which has always been different than the Apple ID password since 2006, when I first used that email name for iTunes on a PC that year (Apple did not assign their own email accounts until some time later in those years, you had to use some other email for the Apple ID name then).


My Mac.com account also requests frequent log ins, but about 20% of the frequency of the Apple ID linked to the yahoo account. And usually does not lock me out repeatedly.


is the use of the yahoo account now an issue, while it was not a problem for 18 years before?


Oct 8, 2024 3:02 AM in response to MrHoffman

I'm not following. I have only ever used a gmail account for my apple id. I never set up a mac.com address, and if that was auto setup, I wouldn't know how to access and never have. Do you think if we changed our email addresses we use for the apple id that this would make the problem go away? Or would it still be an issue because the old email address is still tied to our accounts?

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Excessive Apple ID password requests and login issues

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