Charger selection

my phone charging port is not working properly

Posted on Sep 30, 2024 9:40 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2024 9:55 AM

If the port really is not working correctly, it won't matter what charger that you are using.


Did you try another power supply and cable to confirm that it is the port that is not functioning properly?


Clean out the port with a toothpick to clear any lint or debris that might be preventing good electrical contact?


If yes, then you need make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them take a look and go over your options with you.


You can find a list of authorized Apple service shops in your area using this link:


Find Locations




2 replies
Question marked as Top-ranking reply

Sep 30, 2024 9:55 AM in response to Iremide140

If the port really is not working correctly, it won't matter what charger that you are using.


Did you try another power supply and cable to confirm that it is the port that is not functioning properly?


Clean out the port with a toothpick to clear any lint or debris that might be preventing good electrical contact?


If yes, then you need make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them take a look and go over your options with you.


You can find a list of authorized Apple service shops in your area using this link:


Find Locations




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Charger selection

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