Since yesterday the Mail application no longer seems to be able to connect to hotmail and outlook email accounts via IMAP and SMTP. The error message asks me to see that the username and password are correct. The password has not changed. I am still able to login via a web browser, but no longer using the mail application. Has anyone else encountered a similar problem?
MacBook Pro 16″, macOS 14.6
Paul Thorpe wrote:
Solved: It seems that perviously, these accounts were added as just IMAP mail accounts. Now you need to add these accounts as Microsoft Exchange accounts in order to get Apple Mail to use the correct authentication method to access the accounts.
Glad you got it worked out and will pass this info along for other users having the same issue.
Paul Thorpe wrote:
Solved: It seems that perviously, these accounts were added as just IMAP mail accounts. Now you need to add these accounts as Microsoft Exchange accounts in order to get Apple Mail to use the correct authentication method to access the accounts.
Glad you got it worked out and will pass this info along for other users having the same issue.
Solved: It seems that perviously, these accounts were added as just IMAP mail accounts. Now you need to add these accounts as Microsoft Exchange accounts in order to get Apple Mail to use the correct authentication method to access the accounts.
Paul Thorpe wrote:
Since yesterday the Mail application no longer seems to be able to connect to hotmail and outlook email accounts via IMAP and SMTP. The error message asks me to see that the username and password are correct. The password has not changed. I am still able to login via a web browser, but no longer using the mail application. Has anyone else encountered a similar problem?
Yes other users have, contact Microsoft support to find out how to access their account using 3rd party app.
Paul Thorpe wrote:
Their support info seems to want me to download the Outlook App instead of continuing to use Apple's Mail app. Does Apple Mail not support the OAuth2/Modern Auth methods of authentication for IMAP and SMTP?
It does for Exchange account. We still have users using apple mail app to access Outlook accounts.
Their support info seems to want me to download the Outlook App instead of continuing to use Apple's Mail app. Does Apple Mail not support the OAuth2/Modern Auth methods of authentication for IMAP and SMTP?
Mail no longer connects with hotmail or outlook accounts successfully
