No label in trade in box

I received my new iPad and separately, a box to return my trade in with. The trade in box has no return label so I don’t know where to send it. Does anyone know?

iPad Air, iPadOS 17

Posted on Oct 2, 2024 5:33 AM

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Posted on Oct 2, 2024 6:41 AM

When you initiated your trade-in, you should have received confirmation via email. Contact details for Apple, concerning your purchase/trade-in, should be included in this communication. Contact Apple for advice.

5 replies

Oct 2, 2024 5:40 AM in response to Robjefferys

The shipping box may be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping. In some regions the shipping container will be mailed without an outer wrapping; in such instance, the return shipping label will be beneath the address label that was used to send the shipping box to you.

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No label in trade in box

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