iPhone 8 Plus died
My iPhone 8 Plus died and unable to charge but I want to retrieve photos and videos.
iPhone 8 Plus, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 8 Plus died and unable to charge but I want to retrieve photos and videos.
iPhone 8 Plus, iOS 16
Are you saying that you never made backups of your valuable photos and videos?
If yes, you will need to make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them check over the phone and go over your options with you.
You can find a list of authorized shops in your area using this link:
With luck, it might be something as simple as a new battery.
Are you saying that you never made backups of your valuable photos and videos?
If yes, you will need to make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them check over the phone and go over your options with you.
You can find a list of authorized shops in your area using this link:
With luck, it might be something as simple as a new battery.
iPhone 8 Plus died