Level 1

38 points

"Some Results May Not Appear" Error in Mail after iOS 18 update

Ever since upgrading to iOS 18, I’m getting very limited search results (1 or 2 recent emails) - and the following error in the iPhone mail app:

“Some Results May Not Appear

Mail downloads and organizes messages when iPhone is locked, charging, and connected to Wi-Fi. Large accounts like this may take longer.”

My mail app archive is sizable but it’s been a couple weeks since upgrading - and the message still appears.

I’ve seen a few similar threads for earlier iOS versions but nothing for iOS 18 nor this specific wording.

[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Oct 2, 2024 9:52 PM

Top-ranking reply

Sheldon King

Level 1

35 points

Posted on Dec 18, 2024 12:00 AM

I finally broke down and went through the excruciating troubleshooting with Apple support and we did manage to fix it.

What we did was:

Turn off iCloud mail on the local iOS Device (Settings > Your Name > iCloud > Mail)
Choose an alternative default mail client (Settings > Apps > Default Apps)
Delete the Mail App (Touch and hold on the Mail icon > Delete App)
Give the iPad about a minute to delete the existing data and the Mail App
Head to the App Store and download the Mail app again
Reset the Default Mail app to Mail (as above)
Restore any non iCloud accounts to Mail (it will turn on the iCloud Mail option automatically on reinstallation)

This worked on my iPad and I now have parity in searches with my iPhone at least. I’m hoping the rest of the indexing will happen overnight.

View in context

133 replies

Feb 24, 2025 9:29 AM in response to iambenk

End of February 2025 and this STILL has not been fixed. Switching to Google devices after this. *I miss blackberry*

Feb 24, 2025 9:30 AM in response to madis80

They changed the “organize by threads” setting in mail. It didn’t work for me unfortunately.

rhuna99

Level 1

14 points

Feb 24, 2025 9:59 AM in response to iambenk

There is anybody in Apple who can fix this massive issue asap, please?! Appreciated.

rhuna99

Level 1

14 points

Feb 24, 2025 10:07 AM in response to Zurarczurx

I have an outlook account. I’ll try to install the app on my phone and try to use that instead. Not ideal but…,

Feb 27, 2025 11:27 PM in response to iambenk

To be honest it often doesn’t work when the phone is plugged in a connected to WiFi…. Just booting up my windows laptop as it’s the only way to search my mail.

Mar 6, 2025 4:35 AM in response to iambenk

Since update I am having same problem of retrieving my e mails. Fix this now

MOONY72

Level 1

14 points

Mar 13, 2025 6:53 AM in response to iambenk

When I search in my mail they said “Some Results May Not Appear"

Mar 13, 2025 4:01 PM in response to pzeitler

This did not work for me.

Mar 18, 2025 10:15 PM in response to iambenk

Any updates on this? Mines has only recently starting doing it, it’s a nightmare I feel like I’m missing out on emails!!!

i4boyz

Level 1

20 points

Mar 30, 2025 8:27 PM in response to Zurarczurx

I do that every night, still nothing. IT’S THE UPDATE!

dann0007

Level 1

8 points

Mar 31, 2025 3:47 AM in response to DukBlu

hello, please tell me - have you managed to resolve this, I'm loosing my mind that I can no longer search my email like this - pleas help!

i4boyz

Level 1

20 points

Mar 31, 2025 8:34 AM in response to dann0007

Unfortunately no. I’m still stuck with this problem and it seems Apple isn’t very concerned about it as there’s not really been any viable replies. Please let us know if you find a solution.

Pedrocbr

Level 1

4 points

Jan 6, 2025 9:52 AM in response to iambenk

Had all kinds of issues since updating to iOS 18 - many around the UI changes which are manageable over time but this issue is NOT manageable. Just tried 18.2 but no improvement on email search just more UI changes .... be warned!!

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"Some Results May Not Appear" Error in Mail after iOS 18 update