Our website stalls and fails to load data after upgrading internal staff to macOS 15.0 and 15.0.1

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Mat145b Author

Level 1

4 points

Our website stalls and fails to load data after upgrading internal staff to macOS 15.0 and 15.0.1

Hi everyone,

Our website has had issues since last Friday, when we started rolling out macOS 15.0 Sequoia.

The website will load just a white screen or will load just part of the website but not all of it.

This is happening on:

Safari Version 18.0.1 (20619.1.26.31.7)

Chrome Version 129.0.6668.90 (Official Build) (arm64)

It's not happening to our few Windows users and it's not happening on users still on macOS 14.

Is there a known issue on macOS 15.0 and 15.0.1 that could be affecting our website?

Thanks in advance,

Matias

Posted on Oct 3, 2024 8:06 PM

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Answer 1

Top-ranking reply

etresoft

Level 9

57,398 points

Oct 4, 2024 10:10 AM in response to Mat145b

Many people are reporting network problems in Sequoia. Here are some things to try:

1) Make sure System Settings > WiFi > Private WiFi Address is set to "fixed"

2) Make sure you aren't running any kind of firewall or network filter.

3) Make sure you aren't running a VPN. (Some of them work, some don't).

4) Make sure you aren't running any kind of 3rd party "security" or "privacy" app

And in your case, maybe review your website while running the web inspector. The error console should tell you exactly why it's failing and that should really help to narrow down the cause.

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