How can I receive purchase requests on my personal iPhone?

I have two iPhones (personal and work) both using my applieID. When my child sends requests for purchase or unlock approval, I only get the notification on my work phone. Those used to go to my personal phone as well. Is there a way to redirect or specify that those requests go to my personal phone? Thanks!


[Re-Titled by Moderator]

Posted on Oct 4, 2024 4:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2024 5:44 AM

Make sure both your devices have a unique name at Settings > General > About > Name, and also that your child's device is not the same as one of those names. That appears to be the most common reason why a Notification only shows on one device.


Apple does provide a Support Article here, if that does not work.

If Ask to Buy isn't working - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 4, 2024 5:44 AM in response to Pack-Man

Make sure both your devices have a unique name at Settings > General > About > Name, and also that your child's device is not the same as one of those names. That appears to be the most common reason why a Notification only shows on one device.


Apple does provide a Support Article here, if that does not work.

If Ask to Buy isn't working - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I receive purchase requests on my personal iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.