Apple TV not loading after latest update
Just done the latest update on my macbook air and now apple tv will not load, can anyone help?
Question marked as
Just done the latest update on my macbook air …
Identify your MacBook Air model - Apple Support (year and chip details please)
Find out which macOS your Mac is using - Apple Support (Sequoia or other?) (No beta software please.)
… and now apple tv will not load
When “apple tv will not load”, what happens instead? Do you get an error message? What does it say exactly?
Verify that the Apple TV app on your Mac is still signed in with your Apple Account, either through the menu Account, or through the account access at the bottom of the sidebar. Else it may load only local video files, if such had been added to its library.
Else please test using these troubleshooting procedures:
- How to use safe mode on your Mac - Apple Support. ‘Safe mode’ can help you to determine whether an issue is caused by software that loads as your Mac starts up.
- How to test an issue in another user account on your Mac - Apple Support. If an issue stops happening when you log out of your macOS user account and log in with another, the issue could be related to the files or settings in your user account.
Let us know the results of these tests.