How can I resolve Apple Account association issues on my iPhone?

iPhone 13 Pro Max running iOS 18.0.01


The full warning which I just got when updating to iOS 18.0.1 is:


This Device is Already Associated With an Apple Account

If you turn on Automatic Downloads with your Apple Account, you cannot auto-download or download past purchases with a different Apple Account for 90 days.

The choices are: [Cancel] or [Transfer]


I purchased my iPhone from a friend who is "Apple knowledgeable" and he swears he went through all the steps Apple recommends before selling the iPhone to me but to me this alert would seem to indicate that the iPhone is in some way still associated with his Apple Account and I have no idea what to do or whether to click on [Cancel] or [Transfer]. Assuming [Transfer] would transfer the iPhone to my Apple Account, this would seem to be the appropriate choice but I welcome advice as to whether that is the correct choice.


Many thanks for any assistance.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Oct 4, 2024 9:12 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2024 1:47 AM

I’ve selected both cancel and transfer and still see this multiple times a day!!

118 replies
Sort By: 

Oct 10, 2024 8:43 AM in response to LotusStyle

BTW, I am going to assume that "removing iPhone from his Apple Account" means going to iCloud.com > Find My > Selecting the device and opting for [Forget this device].


When my pal got to Find My, there were all his current devices and the iPhone he sold me was not listed.


Is that indeed what you meant?


Reply

Oct 26, 2024 11:41 PM in response to Room101A

OK, so far it's not clear what the solution is, only that (cancel) leads to the popup reoccurring, and that ((transfer) stops it from popping up. That indicates nothing about what is logged as data and what access is limited as a result. The issue would be multi fold:

A) trying to restore your phone again only to find out you are now locked out of downloading any previously purchased app for ~90 days

B) You have multiple apple ID's / accounts because you have had to do this to get around traveling/living in different countries, so how are these affected in the onboarding process or later trying to restore those apps through the restore option later offered by apple in the restoration user path.

C) it affects nothing at all, though that seems unlikely as the terms are clear, though the actionable buttons provide no insight as to what will happen as a result.


I imagine this is more than a bug, it's likely a safe-guard to theft in general, where just wiping a phone and another bug allowed individual phones to be resold after stolen, but now having to erase the phone from an Apple ID account which it was tied to marked as lost stolen etc would brick it, potentially. You get what I'm saying and it seems obvious, but this is why you are meant to check serial numbers because Apple didn't want to automate this. I imagine this is their fab solve.


Additional issue I encountered having two accounts: I was asked to sign into my other Apple ID in order to download the apps purchased under that ID, after doing so I had to provide a verification number sent to the numbers associated with the account. Well, I lost my phone down a manhole and can only receive texts and FaceTime calls on one of those numbers. Apple never made it clear who was sending the verification code, which country, and they never came through. So I will continue to monitor this and report my findings as they are unique.


I would call Apple, but, lol, no way if I can find the answer by googling it, stupid suggestion by whoever thinks all your time is best spent on hold then battling tech experts, why do you think these forums exist. I've called 911 countless times and they have not once come to my rescue. I hope for hope.

Reply

Oct 27, 2024 4:35 AM in response to Limnos

That was very useful. I followed the instructions at the link you sent and saw that my iPhone 13 was last associated on October 13, 2024, presumably the last time I got the Alert on my iPhone. at which time I chose [Transfer]. It says I have 78 days remaining. Let's see what happens on Jan 14 2025.

Reply

Dec 27, 2024 10:28 PM in response to Room101A

I pressed Transfer and it worked. It only happened on my 2018 iPad Pro 12.9" which I think was purchased from Apple as a refurbished unit. It did not happen on our two iPhone 13 Pros or iPhone 14 Pro, both purchased new. I have a theory this only happens with devices which had an ownership transfer. They were legitimately transferred by signing off the Apple ID and registering the new Apple ID, but it seems there is an Apple Account also associated with each device, different from the Apple ID, and that was not transferred. With the nee iOS 18, this is being checked, and we are offered the option to now Transfer the Apple Account. So with a device legitimately transferred, clicking Transfer should resolve the problem.

Reply

How can I resolve Apple Account association issues on my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.