How can I contact Apple operators for iPhone restoration through IMEI number?

Because of scammers, I lost access to my phone and was left with a large amount of debt, help me with the problem, I don’t know how to contact Apple managers who can restore the system via EMEI/serial number


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Oct 4, 2024 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2024 12:32 PM

The only way your phone will ever be able to be used again is if you can provide the original purchase receipt from Apple or Authorized Apple seller and follow this link:

How to remove Activation Lock - Apple Support

10 replies

Oct 5, 2024 12:27 PM in response to Size1_DEAD

Size1_DEAD wrote:

Sorry, but I come from Belarus and we don't have such a function as ordering a call or creating a chat to discuss a problem with an Apple employee. It so happened that I came across scammers and they blocked me Device

What, EXACTLY, did they do?

If you allowed someone else to log into iCloud on your phone with their Apple account, or you were tricked into logging them into your phone using account that was not yours, the only way you will regain access to the phone is to present Apple with the original proof of purchase for the device from Apple or an authorized retailer.


If you can't do that, you may as well toss it in the recycle bin. There is no way to bypass the activation lock.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I contact Apple operators for iPhone restoration through IMEI number?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.