Apps keep scrolling to the top while switching between apps

Whenever I am switching between two apps the previously used app always close back to the top of the page and I have to scroll down to the content, which is annoying

iPad Pro, iPadOS 17

Posted on Oct 5, 2024 1:41 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2024 2:49 AM

You may find that manually force-closing Apps that you are not currently using will provide some relief.  You can force-close Apps from the App Switcher page...


To expose the App Switcher page, swipe-upwards from the bottom edge to the centre of the screen, pausing briefly before lifting your finger from the screen; you will see a thumbnail image for each of your currently open Apps. Apps can be force-closed by swiping the corresponding thumbnail off the top of the screen.


The behaviour that you describe is perhaps a resource management issue/bug - seen more commonly in iPadOS 17/18. While iPadOS should automatically manage its available resources - such that you can seamlessly switch between Apps - sometimes when an App is reloaded and open document from its idle state is reloaded, the App will function exactly as you describe. You are not the first to complain of this issue.


You would be best advised to submit a Bug Report, linking to this thread, via Apple's Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


When submitting your Bug Report, please ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list alone - as this rarely includes the current version of iPadOS.


Every Bug Report counts. Unless reports are submitted (with adequate detail), Apple may not assign resources to investigate and correct the issue.


In addition [i.e., not as a substitute] to submitting a Bug Report, you might also consider seeking assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page; you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044




1 reply
Question marked as Top-ranking reply

Oct 5, 2024 2:49 AM in response to anindya07

You may find that manually force-closing Apps that you are not currently using will provide some relief.  You can force-close Apps from the App Switcher page...


To expose the App Switcher page, swipe-upwards from the bottom edge to the centre of the screen, pausing briefly before lifting your finger from the screen; you will see a thumbnail image for each of your currently open Apps. Apps can be force-closed by swiping the corresponding thumbnail off the top of the screen.


The behaviour that you describe is perhaps a resource management issue/bug - seen more commonly in iPadOS 17/18. While iPadOS should automatically manage its available resources - such that you can seamlessly switch between Apps - sometimes when an App is reloaded and open document from its idle state is reloaded, the App will function exactly as you describe. You are not the first to complain of this issue.


You would be best advised to submit a Bug Report, linking to this thread, via Apple's Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


When submitting your Bug Report, please ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list alone - as this rarely includes the current version of iPadOS.


Every Bug Report counts. Unless reports are submitted (with adequate detail), Apple may not assign resources to investigate and correct the issue.


In addition [i.e., not as a substitute] to submitting a Bug Report, you might also consider seeking assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page; you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044




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Apps keep scrolling to the top while switching between apps

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