Oceanic+ app for Apple Watch won’t launch anymore

Exactly, I understand that updates are vital and needed. But they should send an advance notice or allow the older version to work when it comes to an app that can have such an impact on activities, such as being out on a dive trip and unable to do the update. Come on Apple/Oceanic!!!

Same issue, oceanic app fails to launch because of update pushed out. Got to the dive site and was unable to do the update and use the dive app. Wasted my whole dive trip. I knew I should have bought a regular dive computer or a Garmin dive watch. Very disappointing.

updates are great and also needed, but this was no good to me, as I was on a liveaboard with no WiFi or phone signal luckily I had a backup- but surely they should allow the app to work in its old format for this exact situation. Very disappointed- if it wasn’t too late I would send it back 🤬

Customers are being sold and paying for a dive computer and just before entering the water discovering that one of the most important safety tools for their dive has been disabled not due to a failure to pay the subscription fee or a failure of the device but instead bad programming or bad policy. You are endangering your customers. I understand the need for updates but please think about the consequences of deactivating someone’s dive computer or hire or consult with someone who can.

Contact its developer.

https://www.oceanicworldwide.com/oceanic-plus/

When I needed to do that they were very responsive, and provided instructions for collecting diagnostic information that I forwarded to them. They fixed it.

Make sure your phone is on V18.0 and your watch is on V11.0. Once I did that everything synced up great.

It says min requirement is iOS 17 and watchOS 10. So they should fix that bug or update requirements on App Store.

The Oceanic+ stopped working when I had iOS17 and older version of the watch OS. I just updated my iPhone14+ to iOS 18.1 and the Apple Watch Ultra 2 to watchOS 11.0.1. and it still doesn’t work. I then reinstalled the Oceanic+ app on the watch and still nothing. I hope Apple or Oceanic will at least refund the subscription I paid. Very disappointing experience. I am going back to my trusty Suunto D5. The Apple Watch Ultra is a joke. Worst Apple purchase so far.

Thanks to Shecta john Gait. After a week of trying to get the app to work I managed to upload V18.0 and V11. A thought though. Shouldn't the developer issue a note on what to do. Great App in my opinon but not if it doesn't work.

After updating Phone and watch 18.0.1 and 11.0.1 it works, happy again

Ditto to the comments above! I purchased my iWatch Ultra in March and used the Oceanic app diving St Vincents in April and the app functioned properly but diving now in Cozumel for the last few days I attempted to launch the app on my iWatch, which never worked despite the same repeated attempts at removing the app and reloading and making sure that GPS was turned on. Being out of the US at the moment, I cannot reinstall the latest iOS on my iPhone. Ugh! Glad I bought a Mares Puck 4 dive computer as a back-up! $350 and worth every penny but not nearly as user friendly as the Oceanic app.

To whom are you addressing your comments Things-should-work?

Had you taken the time to read this Discussion you would have learned that neither the OP nor Apple had anything to do with the problem, which the developer fixed some time ago. Presumably you also familiarized yourself with the developer's required legal notices that explicitly indemnify themselves against any harm that may result from using their product. If you had experienced harm as a result of its use, the very first reply to this Discussion described how to proceed.

Best wishes.

apple Oceanic app will not work after 47 dives with it in June 2024 . I pushed the limits of the depth which was factory set at 120 ft. It locked me out for 2 days but still worked. i then reset it to max depth for diving in Belize and it has failed to launch & or work ever since. I have removed it several times and re installed it & it still won't launch. I used your most recent Apple update to the factory apple depth app and it works but it does not have any safety info for stops or anything else. So, I know it is not the watch. I like the Oceanic App and i spent 2 weeks in the Philippians diving and could not get it to work at all. any help much appreciated.

Thanks for the heads up!