Please I'm having problems making purchases with my Itunes account. Every time I try, it keeps saying "Your purchase could not be completed". Do any one have any idea on what I can do to resolve this?

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Level 1

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Please I'm having problems making purchases with my Itunes account. Every time I try, it keeps saying "Your purchase could not be completed". Do any one have any idea on what I can do to resolve this?

iPhone 13 Pro Max, iOS 18

Posted on Oct 7, 2024 6:34 AM

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Answer 1

varjak paw

Level 10

182,686 points

Oct 7, 2024 7:57 AM in response to nang70

Try entering in a different payment method temporarily - a debit or credit card - and see if you can then make the purchase. If not, then you will need to do as the error message says, contact iTunes Support.

Regards.

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Please I'm having problems making purchases with my Itunes account. Every time I try, it keeps saying "Your purchase could not be completed". Do any one have any idea on what I can do to resolve this?

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