cant update apps with update payment

How is this legal? Apple can prevent me from accessing information on an app completely unrelated to any debt.

Posted on Oct 8, 2024 2:49 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2024 4:36 AM

It would help a lot if you provided the actual error message you are seeing. All I can say from what you have provided is to the contrary, you can update apps with an updated payment method.


See this article for information about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple Account payment method - Apple Support


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


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Question marked as Top-ranking reply

Oct 8, 2024 4:36 AM in response to Bryson8919

It would help a lot if you provided the actual error message you are seeing. All I can say from what you have provided is to the contrary, you can update apps with an updated payment method.


See this article for information about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple Account payment method - Apple Support


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


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cant update apps with update payment

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