I get this error message: Bad Gateway
Correlation Key: 45UD4PNPDW7C2OT6Q3CW4HKSA4
tried doing it from my cell + computer, both give the same error message.
I need to access the reportaproblem site to get a refund for an app.
thanks
iPhone 13, iOS 17
For a generic, numeric, unknown "error”, or simply unhelpful messages, I suggest you contact Apple.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
For a generic, numeric, unknown "error”, or simply unhelpful messages, I suggest you contact Apple.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
do you have the URL for the site?
Can't access reportaproblem site
