iPhone 13 Pro where the screen has suddenly gone completely white

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iPhone 13 Pro where the screen has suddenly gone completely white

I’m experiencing an issue with my iPhone 13 Pro where the screen has suddenly gone completely white, and I can’t seem to shut it down or restart it. I’ve tried holding down the power button, but nothing seems to work. Has anyone faced a similar issue? Any advice on how to fix this would be greatly appreciated!

iPhone 13 Pro

Posted on Oct 9, 2024 12:58 PM

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Answer 1

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Lawrence Finch

Community+ 2026

Level 10

237,484 points

Oct 9, 2024 1:37 PM in response to Riyazpc

Press and quickly release VOLUME UP

then

Press and quickly release VOLUME DOWN

then

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.

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iPhone 13 Pro where the screen has suddenly gone completely white

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