Can Apple watch be "setup for family member" with xfinity mobile?

My iPhone13 is with xfinity mobile. But after I set a watch (SE) "for family member", the Cellular Setup claims "The xfinity mobile account on this iPhone cannot be used to add a cellular plan to ###'s apple watch". And on the watch's setting->phone, it shows: "waiting for cellular plan activation". After hours of phone call with xfinity reps, nobody could give me an answer/solution.


Does anybody have similar problem with xfinity or have any insight on this?

Both the phone and the watch have been updated with the latest OS.


Thanks a lot!

Sharon

Apple Watch SE

Posted on Oct 9, 2024 10:26 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2024 12:04 AM

According to this related Apple page, this carrier does not support setting up the watch for a family member or Apple Watch for Kids:

Apple Watch - Carriers - Apple

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Can Apple watch be "setup for family member" with xfinity mobile?

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