How can I fix my iPhone when it is unresponsive?

my phone it appear an alert "Home" would like to send you critical alerts "

how I can solving this.

in addition it's not responding to anything so I can't power off my phone


[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Oct 9, 2024 11:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2024 12:26 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 10, 2024 12:26 AM in response to hermien288

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I fix my iPhone when it is unresponsive?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.