The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 14 repeatedly shuts down and restarts. Battery is currently on 74% and battery life is good
iPhone 14, iOS 18
You're battery needs replacing.
Apple recommends replacing the battery when the health reaches 80%, you're 6% below that.
Make an appointment at the Genius Bar to have it replaced -
Genius Bar Reservation and Apple Support Options - Apple
Hello~ With a battery % of 74% you need to follow the information provided by *Kurtosis12* and get your battery replaced by Apple.
~Katana-San~
Could you provide some more information about your issue?
When you say:
Raq96 wrote:
shuts down and restarts.
What does that look like from your perspective?
What do you see?
Do you see a black screen with a white spinning animation or do you see a black screen with Apple logo for example?
What iOS version are you on? You can find this under Settings > General > About.
Ok, so your health is 89% not 74. I don't know what else to suggest, make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
iphone 14 repeatedly shuting dow
