Apple TV on Roku

I have been using Apple TV on my Roku and last month it kept requiring me to log in as if I never used it before. Problem is every time I log in it tells me there is an error and won't let me use it. It works on my phone so I know it's not a password problem. If it can't be fixed, what is the point of having a service you pay for that can't be. used on a TV?

Posted on Oct 10, 2024 8:18 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2024 11:39 AM

on my Roku

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

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1 reply
Question marked as Top-ranking reply

Oct 10, 2024 11:39 AM in response to Gib2320

on my Roku

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

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Apple TV on Roku

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