What is this and how do I fix it? I can’t get to the log in screen on my MacBook Pro because this is the only thing on my screen. The keyboard is disabled and I can’t use my mousepad either.
MacBook Pro 13″, macOS 10.14
Those are icons indicating that you need to turn on your wireless keyboard and mouse so the computer can connect to them. Slide the power switches to the ON position as indicated. If they don't work, try charging each with the cable that came with the computer. 15-20 minutes should get you started.
As @Grant Bennet-Alder has suggested, it appears that the keyboard and trackpad of your MacBook Pro are not being recognized for some reason. If the built-in keyboard isn't being recognized, you may need to use another USB wired keyboard and mouse for troubleshooting.
If a simple reboot of your Mac doesn’t fix things, try rebooting in safe mode.
How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and disables acceleration and third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.
Does the same thing happen while in Safe mode?
You can exit safe mode by restarting your Mac normally.
Since the MacBook's keyboard is not recognized by the macOS, you will need to use a wired USB keyboard and mouse to troubleshoot and resolve this problem. Most any USB mouse will be sufficient. And even a PC keyboard will work. Borrow these from a friend or family if need be.
If you end up using a PC keyboard, know that the Windows key will be used as the Command (⌘) key and the Alt key will substitute for the Mac's Option (⌥) key.
Start by booting the MacBook in safe mode.
Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up. When you see the login window, release the Shift key
If you can login to your Mac with the USB keyboard, that's a good sign.
After you have logged in, go ahead and shut down the computer normally, disconnect the keyboard and mouse and attempt another normal restart of the computer.
If you cannot properly boot in safe mode or normally with the external keyboard and mouse, then you may need to get the computer to a shop for service.
You can make a Genius Bar appointment for hardware/software service and support using this link:
Contact Apple for support and service - Apple Support
Get your Mac repaired and see how much will it cost:
Mac Repair & Service - Apple Support
if you are actually attempting to use WIRED keyboard and mouse, they are not being detected.
I’m not trying to use either of those things.
I don’t even have a wireless keyboard or mouse.
Can’t get to the log in screen
