Purchased 2 Ipads, with Apple Care+ for each on Amazon. How do I make sure …

the AppleCare+ gets associated to the correct IPad? In my Amazon account it says I can download each one of the software. However, one IPad will be mine, one will be Husband’s. How does he get his Apple Care+ software on his IPad, once they arrive? Thank you.

iPad Pro (6th generation)

Posted on Oct 13, 2024 10:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2024 6:32 AM

There is no "AppleCare+ software". AppleCare+ is a service so there's nothing to download. When you purchase AppleCare+ through any authorized Apple reseller, that reseller will file the sale of the device with the plan with Apple including the relevant serial numbers, so there's normally nothing you should have to do. Once you have the iPads, you can confirm the coverage via this Apple website:


Check Your Service and Support Coverage - Apple Support


If it only shows the standard one-year warranty, you will need to go back to Amazon for assistance.


Regards.

1 reply
Question marked as Top-ranking reply

Oct 14, 2024 6:32 AM in response to JeannieD21

There is no "AppleCare+ software". AppleCare+ is a service so there's nothing to download. When you purchase AppleCare+ through any authorized Apple reseller, that reseller will file the sale of the device with the plan with Apple including the relevant serial numbers, so there's normally nothing you should have to do. Once you have the iPads, you can confirm the coverage via this Apple website:


Check Your Service and Support Coverage - Apple Support


If it only shows the standard one-year warranty, you will need to go back to Amazon for assistance.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchased 2 Ipads, with Apple Care+ for each on Amazon. How do I make sure …

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.