yesterday I tried to print from my iPhone XR and it does not show a printer BUT if I tap to select a printer it shows the canon printer available so I tap on it and it seems to look for a printer but goes blank.
I have rebooted my wifi but still the iPhone will not print from my iPhone .
I have never had this problem before. I checked and everything is on the same wifi, ALSO I can print from my iPad without a problem…
iPhone XR
What does "goes blank" mean exactly? Apart from not finding a printer and not printing, is the iPhone working normally? Is the screen OK, do apps work as they should, and is it possible to access the Internet via the Wi-Fi router?
Any information about the Canon printer model?
Are you using a VPN app on the iPhone?
A full power-cycle sequence may be worth testing:
I just tried turning off the vpn and it worked. Thank you - its strange that I never had to do that previously whenever I printed from my iphone.
Thank you.
Kiwi ~ A weak, aging battery can cause a variety of connectivity issues. So...
Does your iPhone XR still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health & Charging
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Kiwi518 wrote: "81%"
81% is not healthy and is to be expected in an XR's original battery. Apple suggests replacing the battery at around 80%. So have the weak, aging battery replaced and all will (probably) be well:
About genuine iPhone batteries
(Articles found by searching Apple's Knowledge Base.)
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Yes it is the original battery. I tried printing from it first thing this morning when I took the phone off the charger and it won’t do it. I tried yesterday when there was a lot of battery life too and no go.
it does show the printer when I choose a printer but it won’t connect to the printer.
Kiwi518 wrote: "Yes it is the original battery. I tried printing from it first thing this morning when I took the phone off the charger and it won’t do it. I tried yesterday when there was a lot of battery life too and no go. it does show the printer when I choose a printer but it won’t connect to the printer."
No Maximum Capacity %?! ...To be clearer, this icon is the Settings app:
...Tap it to open Settings app. Then scroll down to Battery and tap it. Then tap Battery Health & Charging and tell us what the Maximum Capacity % is. If its value is only "––", let us know that.
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I am waiting for a good trade in deal at Verizon so don’t really want to just buy another one yet.. thank you
Goes blank - what I mean is when the iphone looks for printers it shows the Canon Printer there but it will not connect with it.
Yes I am using a VPN.
You're welcome! Thank you for the information. Glad to hear that it worked.
Cannot print from iPhone xr
